Consent

By using our website, you consent to our privacy policy. If you do not agree with this policy, please do not use this website. We reserve the right to change this policy at any time, and without notice. Any changes will be posted within this document.

Personal Information

What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?
We will only collect your personal information for legitimate business purposes and will maintain appropriate safeguards to ensure the security and privacy of that information.

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience
Your information helps us to better respond to your individual needs. We may use personal information collected about you to personalise your visits to our web site and recommend goods or services to you.

To improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from you. We may also use personal information collected about you to help us develop the design and layout of our web site to ensure that our sites are as useful and enjoyable as possible.

To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.  We may use personal information collected about you to let you know about functionality changes to our web site or changes to our terms and conditions of use.

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, or service information.
Note: if at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

We will not distribute your personal information to any third party with the exception of law enforcement agencies (and then only upon specific legal request). 

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider's database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.

How can you edit or remove your information?
The following options are available to you in order to remove your information from our database, stop receiving any future communications from our service, or edit your existing information:
● You have the option to change and modify information previously provided, by logging in through our home page and then accessing your account administration.
● You have the option to review or remove your personal information in full by contacting The Space Merchants London on 07989 775 040 or by email at The Space Merchants.

Cookies

What are cookies?
Cookies are small pieces of data that are downloaded to your computer when you visit a website. They are generally used to store helpful information about how you interact with that website. Cookies cannot be used to install any malicious software on the user's computer.

Do we use cookies?
Yes, we use ‘session’ cookies to help us remember and process the items in your shopping cart. 'Session' cookies are erased from your computer when you close your browser.

Interpretations

In this policy:-
● 'we' and 'us' means The Space Merchants London.
● 'you' and 'your' means the person ordering goods, the customer.

If you have any questions or concerns about this policy, please contact us.