Packaging

Making sure that your order finds you in exactly the same condition in which it left here, is of utmost importance to us.

All items are shipped with a cardboard backing, a waterproof layer, a layer of padding, and then finally wrapped in either brown paper (for paperbacks and digests) or corrugated cardboard (for hardbacks and trade paperbacks). It’s a little known fact that this is the safest way to send books in the post, much more so than using jiffy bags or cardboard mailers, which are prone to damaging corners.

For larger, multiple orders, items will be packed securely in an appropriately sized box, which is then padded.

Delivery charges

Our delivery charges are based on weight. At checkout, the combined weight of your order is calculated and the lowest possible postage price is applied. As a rough guide, most digests are 125g, paperbacks are 250g and hardbacks/trade paperbacks are 750g. This is not a strict rule though, and when we weigh each item we will always round down, to the nearest 125g. Our charges are as follows:

Please note: for heavier orders (over 1kg) the above prices are the maximum you will pay upon checkout. We will always strive to refund you if the applied shipping cost proves to be excessive for your specific order. On that note, if you wish to get a more accurate quote in advance of paying, please get in touch to ask, we'd be more than happy to oblige.

UK Shipping
Standard orders are sent via Royal Mail 2nd class. Delivery should take 3-5 days.
Express orders are sent via Royal Mail 1st class. Delivery should take 1-2 days.

US Shipping
Standard orders are sent via Royal Mail International Surface Mail. Delivery should take no more than 8 weeks.
Express orders are sent via Royal Mail Airmail. Delivery should take 5-6 days.  

All orders are processed and shipped within 2 working days, but that's a maximum limit and we're usually much faster than that.

Returns

If for any reason you are not happy with your order when it arrives, contact us within 7 days of receipt and let us know. We offer a full refund upon return of the order within 14 days of receipt, and in its original packaging. If there was a problem with the order, and if we were at fault, we will refund the return postage cost as well. Please refer to our Conditions of use for full details.